This case study investigates Bahrain’s approach to de-bureaucratisation through digital government reform, highlighting how administrative simplification, institutional coordination, and service reengineering have reshaped public service delivery. Anchored in the goals of Bahrain’s Vision 2030, the study examines how the Information and e-Government Authority (IGA) led a whole-of-government transformation, deploying over 700 digital services and achieving substantial reductions in transaction times and operational costs.
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